Position - Customer Care Service Operator cum Office Assistant (M/F - 1 Post)

Salary - Up to 800,000 MMK + Ferry

Business - Pharmacy Distribution

Working Days & Hours - Monday to Friday (Sat Alternative) (8:30 AM ~ 5:00 PM)

Location - Bahan Township

Job Description: 

Accountability:

• Responsible for managing customer appointment system
• Coordinate with on-call Nutritionist & manage daily calls of patients
• Assist country manager & country head in managing admin task 
  

Customer service operator

• To book the customer appointment & manage the appointment system
• Receive the patient calls, booking appointment with the Nutritionist & guiding them
• Coordinate with on-call Nutritionist & manage daily calls of patients
• Assist country manager & country head in managing admin task

Office assistant

• Assist country manager & country head in managing admin task
• Data entry, Analysis

External Contacts: 

• Customers (Patient)

Internal Contacts:

• Nutritionist 
• Country Head & Country manager
• HR/admin Manager
• Sales (Field) team

Job Requirement 

• Any degree graduated 
• 3-5 years in managing customer care service, reception or operator of any mid-size to large organization (Worked as receptionist)
• Fluent in Myanmar language to communicate with patients
• MS office – Excel, Word, PowerPoint
• Ability to manage & record the data in the excel file
• Fluency in both Burmese (Professional) & English Languages
• Planning and organizing
• Interpersonal Skill