𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 – 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐂𝐡𝐚𝐧𝐧𝐞𝐥𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 (𝐌/𝐅 – 𝟏 𝐏𝐨𝐬𝐭)
𝐒𝐚𝐥𝐚𝐫𝐲 – 𝐍𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐨𝐧 𝐁𝐚𝐬𝐞 𝐎𝐧 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬
𝐎𝐭𝐡𝐞𝐫 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬 – 𝐅𝐞𝐫𝐫𝐲 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐝 𝐍𝐞𝐚𝐫 𝐏𝐢𝐜𝐤 𝐔𝐩 𝐏𝐨𝐢𝐧𝐭𝐬
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 – 𝐌𝐢𝐜𝐫𝐨𝐟𝐢𝐧𝐚𝐧𝐜𝐞
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲𝐬 – 𝐌𝐨𝐧𝐝𝐚𝐲 𝐭𝐨 𝐅𝐫𝐢𝐝𝐚𝐲
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐇𝐨𝐮𝐫𝐬 – 𝟖:𝟑𝟎 𝐀𝐌 ~ 𝟓:𝟑𝟎 𝐏𝐌
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 – 𝐓𝐚𝐦𝐰𝐞 𝐓𝐨𝐰𝐧𝐬𝐡𝐢𝐩

𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬:
• Manage and maintain all company digital channels, portals, and online platforms
• Monitor channel performance, system availability, user access, and functionality.
• Coordinate with IT teams and external vendors to resolve technical issues and implement enhancements.
• Support digital transformation initiatives across business functions.
• Gather business requirements and translate them into practical digital solutions.
• Coordinate User Acceptance Testing (UAT) for new systems and enhancements.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Monitor digital channel adoption and prepare performance reports for management.
• Prepare SOPs, user manuals, and training materials.
• Train employees and promote effective adoption of digital solutions.
• Maintain enhancement logs and follow up with vendors until completion.
• Support integrations with payment partners and third-party service providers.
• Ensure data accuracy, compliance, and adherence to company policies.
• Stay updated on emerging digital technologies and recommend improvements.

𝐉𝐨𝐛 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field.
• Minimum 2–3 years of experience in digital transformation, digital channel management, business analysis, systems implementation, project coordination, or a related role.
• Proficiency in Microsoft Office applications. Experience with Power BI, SQL, or similar reporting tools is an advantage.
• Good understanding of business process improvement and workflow automation.
• Knowledge of digital channel management and digital transformation initiatives.
• Strong business process analysis and problem-solving skills.
• Experience in project coordination and working with cross-functional teams.
• Ability to manage vendors and stakeholders effectively.
• Good communication, presentation, and interpersonal skills.
• Strong documentation and reporting skills.
• Understanding of change management principles.
• Customer-focused mindset with a commitment to continuous improvement.
• Good time management and multitasking abilities.
• Familiarity with project management methodologies is preferred.