01  Getting Started

Q  How do I create an account?

A  Download the Ammon Consulting App, tap 'Register', and fill in your name, email, and password. Verify your email to activate your account.

Q  How do I set up my profile?

A  After logging in, go to 'My Profile'. Add your photo, work experience, skills, and contact details. A complete profile improves your experience across all App features.

Q  What devices are supported?

A  The App is available on iOS and Android smartphones, tablets, PC and web version. An internet connection is required for full functionality.

Q  Is the App free to use?

A  Yes. Registration and basic features are free. Advanced training courses and premium HR resources require a Premium Account subscription.

02  HR Community

Q  How do I post in the Community?

A  Go to the 'Community' tab, tap the '+' icon, write your post, and tap 'Share'. You can add text, images, or attach files relevant to HR topics.

Q  What topics can I post about?

A  Any HR-related subject — recruitment, labor law, payroll, employee relations, performance management, HR tools, and career advice.

Q  Can I comment or reply to others' posts?

A  Yes. Tap any post to open it, then use the comment box to reply. Keep all responses professional and constructive.

Q  How do I report inappropriate content?

A  Tap the three-dot menu on any post or comment and select 'Report'. Our moderation team will review and take action within 24–48 hours.

Q  Can Ammon remove my post?

A  Yes. Ammon moderates the Community and may remove posts that violate Community guidelines without prior notice.

03  HR Knowledge, Forms & Templates

Q  Can I use templates for my organization?

A  Yes, for internal business purposes only. Templates may not be resold, redistributed, or published without Ammon's written permission.

Q  Are the templates legally compliant?

A  Templates are provided as general references based on Myanmar HR practices. Always verify with a qualified HR or legal professional before applying them in a regulated context.

04  Job Applications

Q  How do I apply for a job?

A  Go to the 'Jobs' section, browse available positions, tap a listing, and hit 'Apply Now'. Your profile details and uploaded documents will be submitted to Ammon's recruitment team.

Q  Who reviews my application?

A  All applications are reviewed exclusively by Ammon Consulting's recruitment team. Your information will not be shared with external parties.

Q  How do I track my application status?

A  Go to 'My Applications' in your profile to see the current status of each application — Submitted, Under Review, Shortlisted, or Closed.

Q  Can I update my application after submitting?

A  Once submitted, applications cannot be edited. Ensure your profile and documents are up to date before applying.

Q  Does Ammon guarantee I will get a job?

A  No. Ammon does not guarantee job placement, interviews, or employment outcomes. All recruitment decisions are based on suitability and role requirements.

Q  Will my data be kept for future opportunities?

A  Yes. Ammon may retain your application data for future suitable roles. You may request deletion of your data at any time by contacting [email protected].

05  Training Courses & Videos

Q  How do I access training videos?

A  Go to the Premium' section. Free videos are available immediately after login. Premium courses require an active Premium Account subscription.

Q  How do I enroll in a course?

A  Tap on any course and select 'Enroll'. Free courses enroll instantly. Premium courses will prompt you to subscribe if you do not have an active plan.

Q  Can I download or share training videos?

A  No. Downloading, screen-recording, or sharing any training content is strictly prohibited. Videos are licensed for personal viewing only within the App.

06  Premium Account

Q  What payment methods are accepted?

A  Accepted payment methods are shown at checkout within the App. These may include mobile banking, online transfer, or other available local payment options.

Q  What happens when my subscription expires?

A  Your account reverts to a free account automatically. You will lose access to premium courses and templates until you renew your subscription.

Q  Is there a free trial?

A  Ammon may offer free trial periods from time to time. Check the 'Subscription' section in the App for any active trial offers.

07  Account & Settings

Q  How do I change my password?

A  Go to 'Settings' > 'Security' > 'Change Password'. Enter your current password, then set a new one. You will receive a confirmation email.

Q  How do I update my email address?

A  Go to 'Settings' > 'Account' > 'Edit Email'. A verification link will be sent to your new email to confirm the change.

Q  How do I manage my notification preferences?

A  Go to 'Settings' > 'Notifications'. Toggle on or off for Community updates, job alerts, course reminders, and Ammon announcements.

Q  How do I deactivate or delete my account?

A  Go to 'Settings' > 'Account' > 'Deactivate / Delete Account'. Deletion is permanent and removes all your data from the App. This action cannot be undone.

Q  Is the App available in Myanmar language?

A  Yes. Go to 'Settings' > 'Language' and select Myanmar (Burmese) or English according to your preference.

08  Troubleshooting

Q  I cannot log in to my account. What should I do?

A  Tap 'Forgot Password' on the login screen and follow the reset instructions sent to your registered email. If the issue persists, contact [email protected].

Q  The training video is not loading. What should I do?

A  Check your internet connection and try refreshing the page. If the issue continues, clear the App cache in your phone settings or reinstall the App.

Q  I cannot submit my job application. What should I do?

A  Ensure your profile is complete and all required fields are filled in. Check your internet connection and try again. Contact support if the problem persists.

Q  My payment for Premium was charged but not activated. What should I do?

A  Wait up to 15 minutes for the system to update. If Premium is still not active, contact [email protected] with your payment receipt and we will resolve it promptly.

Q  The App keeps crashing. What should I do?

A  Ensure your App is updated to the latest version. Restart your device and reopen the App. If the issue continues, uninstall and reinstall the App.

09  Contact & Support

Q  How do I contact the Ammon support team?

A  You can reach us via email at [email protected] or call +95 9 258 289 804 / +95 9 449 611 667 during business hours (Mon–Fri, 9:00 AM – 5:30 PM, Myanmar Time).

Q  How long does it take to get a response?

A  We aim to respond to all inquiries within 1–2 business days. Urgent issues such as payment or account problems are prioritized.

Q  Where can I follow Ammon for updates and announcements?

A  Follow us on Facebook, LinkedIn, Instagram, YouTube, and TikTok @AmmonConsultingMyanmar. You can also join our Telegram and Viber channels for job updates.

Q  Where is Ammon's office located?

A  7F, Unit #08, Kantharyar Centre – Office Tower, No. 11, KanYeik Thar Road, MingalarTaungNyunt Township, Yangon, Myanmar.