Position - Chinese Customer Service Officer (M/F - 1 Post)

Salary - Up to 700,000 MMK

Business - Facilities Management

Working Days & Hours - Monday to Friday (Sat Alternative) (8:30 AM ~ 6:00 PM)

Location - Bahan Township

Job Description: 

• Take overall charge of all the enquiries, complaints & requests from clients in any kinds of communications.
• Control the hotline number and Helpdesk email, update all requests into the log issue and report to Operations Manager.
• Daily morning check the office situation including cleaning, stationery, pantry, office facilities.
• Deal with subcontractors, including cleaning services, security services, indoor & outdoor services, pest control services.
• Follow up the complaints and coordinate with team members.
• Compose announcements in dual languages with Client approval.

Job Requirement

• Four Skills in Chinese (Read, Write, Speak, Translation).
• Four Skills in English (Read, Write, Speak and Listening).
• Having 2 years working experience in Service Provider Field.
• MS Office & email (Intermediate level for MS PowerPoint).
• Team player and good communication skill.