International Travel Sales Consultant (Negotiate+++)

Key Responsibilities

Client Communication & Sales

- Respond to inbound email inquiries from international travelers promptly and professionally.

- Understand client needs, design suitable travel itineraries, and propose customized packages.

- Convert inquiries into confirmed bookings through persuasive and solution-oriented communication.

- Handle follow-ups, upselling, and cross-selling opportunities.

Travel Consultancy

- Provide accurate and updated information on destinations, visas, flights, hotels, and tours.

- Advise clients on the best options for their travel plans considering budget, preferences, and timing.

- Maintain high service standards to build trust and repeat business.

Sales Administration

- Record and update all communications in CRM/Email systems.

- Prepare quotations, invoices, and confirmations.

- Coordinate with Operations and Reservations teams to ensure smooth service delivery.

Customer Experience

- Handle customer complaints, special requests, and changes with professionalism.

- Build long-term client relationships by providing excellent after-sales support.

Performance & Reporting

- Meet or exceed monthly/quarterly sales targets.

- Provide daily/weekly reports on inquiries, conversions, and revenue.

- Contribute feedback on market trends and customer preferences.

Job Requirement

- Bachelor’s degree in Tourism, Hospitality, Business, or related field.

- 1–3 years’ experience in sales, travel consultancy, or customer service.

- Strong English communication skills (written & spoken).

- Excellent email etiquette, persuasive writing, and attention to detail.

- Knowledge of travel destinations, ticketing, and tourism products.

- Proficiency in MS Office, CRM, and email management systems.

- Sales-driven, customer-oriented, with problem-solving mindset.

What We Offer

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