Position - Logistics Customer Service Executive (M/F - 1 Post)
Salary - Negotiate + Annual Bonus
Business - Logistics
Working Days & Hours - Monday to Friday (8:30 AM ~ 5:00 PM)
Location - Mingalar Taung Nyunt Township
Job Description:
- Handle day-to-day customer service activities for logistics and freight forwarding operations.
- Manage LCL shipments from booking to delivery.
- Liaise with shipping lines, customers, and internal teams to ensure smooth cargo movement.
- Coordinate and follow up on customs clearance processes with brokers.
- Respond to customer inquiries in a timely and professional manner.
- Maintain accurate shipping records and documentation using MS Office, Outlook, and relevant software.
- Build and maintain strong relationships with existing clients.
- Identify new business opportunities; candidates with their own customer base are preferred.
- Perform other duties assigned by the supervisor or management.
Job Requirement
- Bachelor’s degree in any discipline.
- Male or Female, aged between 25 to 38 years.
- Minimum of 3 years' experience in logistics and freight forwarding.
- Proven experience handling LCL shipments.
- Good understanding of customs clearance procedures and ability to liaise with brokers.
- Proficient in Microsoft Office, Outlook, and Trade Net 2.0
- Strong organizational and multitasking skills.
- Able to work effectively under pressure
- Fluent in English (both written and spoken); ability to speak Chinese is an advantage.
- Candidates with existing customer networks are highly preferred