
Senior Customer Success Officer (Up to 800,000 MMK)
- Sales & Marketing
- Hlaing
- 07/28/2025
- Full Time
- Featured
- Urgent
๐๐๐ง๐ข๐จ๐ซ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฎ๐๐๐๐ฌ๐ฌ ๐๐๐๐ข๐๐๐ซ (๐/๐ - ๐ ๐๐จ๐ฌ๐ญ๐ฌ)
๐๐๐ฅ๐๐ซ๐ฒ โ ๐๐ฉ ๐ญ๐จ ๐๐๐,๐๐๐ ๐๐๐
๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ โ ๐๐๐ฅ๐๐ฌ ๐๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐
๐๐จ๐ซ๐ค๐ข๐ง๐ ๐๐๐ฒ๐ฌ & ๐๐จ๐ฎ๐ซ๐ฌ - ๐ ๐๐๐ฒ๐ฌ ๐ ๐๐๐๐ค (๐:๐๐ ๐๐ ~ ๐:๐๐ ๐ฉ๐ฆ)
๐๐จ๐๐๐ญ๐ข๐จ๐ง โ Hlaing ย ๐๐จ๐ฐ๐ง๐ฌ๐ก๐ข๐ฉ
ย ๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ:
โข Own the full customer journey from onboarding to long-term success, including upselling and renewals.
โข Maintain strong, professional relationships with clients through regular communication, check-ins, and support.
โข Prepare customized proposals, quotations, and commercial documents as needed.
โข Manage the entire sales process: discovery, solution fit, proposal, negotiation, closing, and follow-up.
โข Understand client goals and match them with the right product or service offerings.
โข Collaborate with internal teams (sales, training, operations) to deliver seamless client experiences.
โข Identify opportunities for upselling or cross-selling based on client needs and usage.
โข Resolve issues quickly and effectively to maintain satisfaction and retention.
โข Collect client feedback to help improve products and services.
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
โข 3+ years of experience in customer success, account management, or consultative sales.
โข Strong sales drive with a proven track record of achieving or exceeding targets.
โข Excellent English communication skillsโspoken and written.
โข Strong proposal writing and commercial presentation skills.
โข Able to manage a full sales cycle independently.
โข Deep understanding of product features, value propositions, and how they solve client problems.
โข Comfortable working cross-functionally in a fast-paced environment.
โข High attention to detail, follow-through, and client care.