Position - Telesales (F - 1 Post)

Salary - 350,000 MMK ~ 500,000 MMK

Business - Service Provider

Working Days & Hours - Monday to Saturday (9:00 AM ~ 5:00 PM)

Location - Mingalar Taung Nyunt

Job Description: 

• Make daily outbound calls to assigned dealers and retail partners.
• Promote new models, product features, and special offers.
• Receive and confirm orders through phone calls or messaging channels.
• Coordinate order processing with the logistics and warehouse teams.
• Maintain strong, friendly, and professional communication with all active dealers.
• Follow up on pending payments, stock updates, and promotions.
• Inform dealers of stock availability, price changes, and upcoming launches.
• Gather feedback from dealers regarding product quality and market demand.
• Achieve assigned daily, weekly, and monthly telesales targets.
• Support the field sales team to reach overall regional targets.
• Identify inactive or low-selling outlets and encourage reactivation.
• Prepare daily call reports and order summaries.
• Update dealer information and maintain contact databases.
• Report competitor activities and customer insights to Sales Executive.
• Coordinate with marketing for promotional announcements and campaign follow-ups.
• Provide information on warranty, product specs, and after-sales contacts.
• Handle customer or dealer inquiries professionally and escalate complex cases.

Job Requirement:

• Bachelor’s Degree or equivalent qualification (Business, Marketing preferred).
• Minimum 1 year of experience in telesales, customer service, or inside sales.
• Excellent verbal communication and interpersonal skills.
• Good phone etiquette, persuasive speaking ability, and active listening skills.
• Basic computer proficiency (MS Excel, Word, Email).
• Ability to multitask, organize, and meet daily call volume targets.
• Enthusiastic, disciplined, and result-oriented attitude.