Customer Service Officer ( Up to 1,000,000 MMK)

  • Customer Service
  • Bahan
  • 04/05/2024
  • K 600,000 /monthly
  • Full Time
  • Featured
  • Urgent

Position - Customer Service Officer (M/F - 1 Post)

Salary - Up to 1,000,000 MMK + Uniform,OT,Public Holidays,Leaves

Business - Facility Management Service

Working Days & Hours - Monday to Friday (8:30 – 12:30, 2:00 – 6:00)

Location - Myanmar Plaza Office Tower

Job Description:

 Take overall charge of all the enquiries, complaints & requests from clients in any kinds of communications

 Control the hotline number and Helpdesk email, update all requests into the log issue and Report to Operations Manager

 Daily morning check the office situation including cleaning, stationery, pantry, office facilities Deal with subcontractors, including cleaning services, security services, indoor & outdoor services, pest control services

 Follow up the complaints and coordinate with team members

 

 Compose announcements in dual languages with Client approval

Job Requirement

 Four Skill in Chinese (Read, Write, Speak, Translation)

 Four Skill in English (Read, Write, Speak and Listening)

 Having 2 years working experiences in Service Provider Field

 MS Office & email (Intermediate level for MS PowerPoint)

 Team player and good communication skill