Business - Facilities Management

Position - Customer Service Officer (M/F - 1 Post)

Salary - Up to 800,000 MMK 

Working Days & Hours - Monday to Friday (Sat Alternative), (Morning 8:30AM - 12:30 PM + Evening 2:00PM-6:00 PM)

Location - Bahan Township

Job Description:

• Take overall charge of all the enquiries, complaints & requests from clients in any kinds of communications

• Control the hotline number and Helpdesk email, update all requests into the log issue and Report to Operations Manager

• Daily morning checks the office situation including cleaning, stationery, pantry, office facilities

• Deal with subcontractors, including cleaning services, security services, indoor & outdoor services, pest control services

• Follow up the complaints and coordinate with team members

• Compose announcements in dual languages with Client approval

Job Requirement

• Four Skill in Chinese (Read, Write, Speak, Translation)

• Four Skill in English (Read, Write, Speak and Listening)

• Having 2 years working experiences in Service Provider Field

• MS Office & email (Intermediate level for MS PowerPoint)

• Team player and good communication skill