Position - Customer Service (F - 5 Posts)

Salary - Up to 700,000 MMK 

Business - Payment Solutions Company

Working Schedule - Morning/Afternoon/ Night Shift

Location - Mingalar Taung Nyunt Township

Key Requirements

• Open to fresher and recent graduates
• Excellent written communication skills in English is a must.
• Fast and accurate typing skills is mandatory
• Strong attention to detail and a willingness to learn quickly
• Ability to manage time effectively and prioritize tasks
• Capable of working independently as well as in a team-oriented environment
• Familiarity with customer support tools and chat-based platforms is an advantage
• Strong problem-solving skills and customer-first mindset
• Ability to work in a fast-paced environment and handle multiple chat inquiries at once.
• Willingness to work in shifts, including weekends and holidays if required.

Key Responsibilities

• Handle customer inquiries via chat in timely and professional manner (English Language Only)
• Assist customers in tracking and resolving transaction-related concerns.
• Work closely with internal teams to escalate and resolve deposit and withdrawal issues efficiently
• Document customer interactions and maintain accurate records for future reference.
• Maintain records of customer interactions and follow established support processes