eCommerce Operations Executive (Negotiate)
- Operation, Management
- Mingalar Taung Nyunt
- 15 hour(s) ago
- Full Time
- Featured
- Urgent
𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 – 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 (𝐌/𝐅 – 𝟐 𝐏𝐨𝐬𝐭𝐬)
𝐒𝐚𝐥𝐚𝐫𝐲 – 𝐍𝐞𝐠𝐨𝐭𝐢𝐚𝐭𝐢𝐨𝐧 𝐁𝐚𝐬𝐞𝐝 𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 – 𝐂𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐄𝐥𝐞𝐜𝐭𝐫𝐨𝐧𝐢𝐜𝐬 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲𝐬 – 𝐌𝐨𝐧𝐝𝐚𝐲 𝐭𝐨 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲
𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐇𝐨𝐮𝐫𝐬 – 𝟗:𝟎𝟎 𝐀𝐌 – 𝟓:𝟎𝟎 𝐏𝐌
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 – 𝐌𝐢𝐧𝐠𝐚𝐥𝐚𝐫 𝐓𝐚𝐮𝐧𝐠 𝐍𝐲𝐮𝐧𝐭 𝐓𝐬𝐩.
𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:
• Manage end-to-end order fulfillment, including payment processing, picking, packing, delivery, and coordination with warehouse and 3PL partners.
• Monitor and update inventory across platforms to prevent stockouts and overselling using IMS/WMS systems.
• Maintain eCommerce stores by uploading products, updating pricing, and optimizing product listings, categories, descriptions, and visuals.
• Handle customer inquiries and resolve issues related to shipping, returns, and defective products while ensuring SLA standards are met.
• Track operational KPIs such as fulfillment accuracy, return rates, and shipping costs, and prepare reports for business improvements.
• Maintain basic product knowledge and key features of consumer electronics products.
𝐉𝐨𝐛 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
• 1–3 years of experience in eCommerce, digital operations, supply chain, or related fields.
• Good communication, customer relationship management, and problem-solving skills.
• Proficiency in eCommerce platforms, online marketplaces, and inventory/WMS systems. Basic knowledge of HTML, SEO, or Google Analytics is an advantage.
• Strong analytical skills with the ability to identify operational issues and implement data-driven solutions.
• Detail-oriented, team player, and able to collaborate effectively across departments.