Position - Operation Manager (M/F - 1 Post)

Salary - Up to 1,500,000 MMK

Business - Hospitality Industry

Working Days & Hours - 6 Days per week (8:30 AM ~ 5:00 PM)

Location - Mayangone Township

Key Responsibilities:

• Managing the day-to-day activities of various departments, including front desk, housekeeping, food and beverage, and maintenance. 
• Coordinating between different departments to ensure seamless service delivery and a positive guest experience. 
• Hiring, training, supervising, and evaluating staff to maintain high service standards and productivity. 
• Monitoring and controlling departmental budgets to ensure financial stability and profitability. 
• Addressing guest inquiries and complaints, ensuring prompt and effective resolution to maintain guest satisfaction and loyalty. 
• Developing and implementing operational policies and procedures to ensure consistent service standards. 
• Monitoring and maintaining quality standards throughout the hotel to ensure a positive guest experience. 
• Implementing strategies to maximize revenue and minimize expenses, contributing to the hotel's overall profitability. 
• Collaborating with other hotel managers and department heads to ensure seamless operations and achieve shared goals.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/ Administration/ Management or equivalent
• At least 7 year(s) of working experience in the related field is required for this position
• Preferably specializing in Hospitality/Food & Beverage/Restaurant Service or equivalent
• Excellent interpersonal and communications skills, able to liaise with all employees
• Resilient & ability to perform under pressure excellent communications & interpersonal skill
• Previous setting up of outlet experience an advantage